AI-driven omnichannel experience tailored for agents.

Elevate customer service standards with our AI-driven omnichannel experience, specifically crafted for agents. Empower our team to deliver exceptional service across all channels, encorage stronger customer relationships and satisfaction.

Industry

Telecom, Retail, Health, Care

Role

Head of Product & Design at Jio

Award

Best Mobile Technology Breakthrough of the Year 2023,

Best innovation in Telecom 2023

Contributions

User Research, Design Audit, User Stories, Competitive Research, Prototyping, stakeholder management